Terms of Service

Terms of Service | PlaynVibe Custom Jerseys & Sneakers – Shop with Confidence

Terms of Service – PlaynVibe

Last Updated: October 2025

Welcome to PlaynVibe

These Terms of Service explain how our store works and what to expect when you shop with us. We’ve kept it straightforward – no legal jargon, just the real deal.

By ordering from PlaynVibe or using our website, you’re agreeing to these terms. Let’s break it down.

How Our Service Works

The Print-on-Demand Model

Here’s what makes us different:

  • We create each item after you order (not before)
  • Every piece is custom-made specifically for you
  • Production starts immediately once payment clears
  • This means fresh designs, less waste, more options

What We Offer

Custom Apparel: Jerseys, t-shirts, hoodies, sweatshirts
Custom Sneakers: Your design, premium materials
Accessories: Hats, bags, and more
Special Items: Hockey jerseys, team gear, personalized pieces
Design Themes: Fan merch, holidays, trending drops, classics

Who Can Order 👤

Age Requirements

  • 18+: Order independently, no questions asked
  • 13-17: Can order with parent/guardian permission

Account Responsibility

If you create an account:

  • Keep your login secure – you’re responsible for all activity
  • Provide accurate information
  • Tell us immediately if someone uses your account without permission

Ordering & Payment

How Orders Work

  1. Browse designs → Add to cart
  2. Enter shipping & payment info
  3. We send order confirmation email
  4. Production starts right away
  5. Item ships with tracking

Payment Rules

Full payment required before production starts

  • All prices in USD unless stated otherwise
  • We charge your payment method immediately
  • International customers may see currency conversion fees from their bank
  • No refunds for change of mind (but see our return policy for quality issues)

Your Responsibilities

  • Double-check your order before submitting
  • Provide accurate shipping address
  • Choose the right size using our size charts
  • Contact us within 2 hours if you need to change something

Product Information & Quality

What to Expect

  • Colors may vary slightly between screens and actual prints
  • Materials are high-quality but slight variations are normal
  • Sizes follow US standards – check measurements on each product
  • Custom items are non-returnable except for quality issues

Our Quality Promise

Every item inspected before shipping
Premium materials & proven printing methods
Built to last with proper care
If there’s a quality problem, we’ll make it right

Shipping & Delivery 📦

Delivery Timeframes

  • Production: 1-3 business days
  • Shipping: 7-13 days (US), 10-14 days (Canada/Mexico)
  • Total time: 8-16 business days to your door

Shipping Rules

  • We ship to the address you provide at checkout
  • Address changes are difficult after production starts
  • Free shipping on orders $130+
  • You’re responsible for providing the correct address
  • International customers pay any customs duties/taxes

If Something Goes Wrong

  • Lost packages: We’ll investigate with carriers
  • Damaged items: Contact us within 48 hours with photos
  • Wrong address: Contact us immediately
  • Late delivery: We’ll help resolve it

Privacy & Data

  • We collect information needed to process orders and provide service
  • We protect your information with appropriate security
  • We don’t sell your personal information to anyone

Changes to These Terms

  • We may update these terms occasionally
  • Significant changes: We’ll notify you by email or website notice
  • Your continued use means you accept updated terms
  • Date at top shows when terms were last updated

Contact Us 📧

Questions About These Terms?

Email: [email protected]
Address: 100 1st Ave, Clanton, AL 35045, USA
Support: Available 24/7

For Legal Matters: Mark correspondence “Attention: Legal Department”