Privacy Policy | PlaynVibe – How We Protect Your Data & Information

Privacy Policy – PlaynVibe

Last Updated: October 2025

We Respect Your Privacy

At PlaynVibe, your privacy isn’t just a policy – it’s a promise. This document explains what information we collect, how we use it, and how we keep it safe. No hidden agendas, just straight talk.

Information We Collect

When You Shop With Us

To process your order and deliver great service, we collect:

Contact Information:

• Name, email, phone number

Shipping Details:

• Delivery address for your custom jerseys and sneakers

Payment Information:

• Processed securely by PayPal/Stripe
• We don’t store credit card numbers – ever

Order History:

• What you’ve purchased (helps us provide better support)

When You Visit Our Website

Like most online stores, we automatically collect:

Device Information:

• Type of phone/computer you’re using
• Browser type and version

Location Data:

• General area (city/state) to show correct shipping options
• Not your exact GPS location

Website Activity:

• Pages you visit to improve user experience
• Time spent on site

Cookies:

• Small files that remember your preferences
• Help us make shopping smoother

When You Contact Us

Support Conversations:

• Emails, chat messages to resolve issues

Feedback:

• Reviews or suggestions you share

How We Use Your Information

To Fulfill Your Orders

Process and ship your custom apparel
Send order confirmations and shipping updates
Handle returns or exchanges
Provide customer support

To Improve Our Service

Make our website work better
Understand what products customers love
Fix problems and prevent errors
Develop new products and features

To Communicate With You (Only If You Want)

• New product drops and announcements
• Special offers and exclusive sales
• Important account or order updates

You can opt out anytime – just click “unsubscribe” in our emails or contact us directly.

International Customers

Since we serve customers in US, Canada, Mexico and beyond, your information may be processed in different countries. We ensure the same level of protection regardless of location.

Who We Share With

We only share data with trusted service partners:

• Payment processors (PayPal, Stripe)
• Shipping carriers (USPS, UPS)
• Production & web service providers

We never sell your information.

Data Security

• Encrypted connections
• Secure servers
• Limited staff access
• Up-to-date protection systems
  Payment data is never stored — only processed securely.

Your Rights

You can:

• Request to view, correct, or delete your data
• Unsubscribe from marketing emails anytime
• Contact us for privacy questions

Cookies & Tracking

Cookies help improve your experience:

• Essential cookies (cart, login)
• Analytics cookies (traffic insights)
• Preference cookies (remember choices)
  You can manage them in your browser settings.

Children’s Privacy

PlaynVibe is intended for users 18+.
We do not knowingly collect data from minors under 16.

Policy Updates

We may update this policy occasionally.
Major changes will be announced via email or website notice.

Our Promise

We’re committed to:

• Transparency
• Data protection
• Respecting your privacy choices

Your vibe, your privacy — protected with PlaynVibe.

Contact Us

Email: [email protected]
Address: 100 1st Ave, Clanton, AL 35045, USA
Support: Available 24/7