Shipping & Delivery Policy

Shipping & Delivery Policy – Fast & Reliable Global Delivery | PlaynVibe

PlaynVibe Shipping – Engineered for Precision

At PlaynVibe, shipping is more than delivery — it’s precision logistics.
Our fulfillment system integrates advanced production workflows with optimized carrier routes to deliver your custom apparel quickly, safely, and reliably.

Shipping Process Overview

Total Delivery Time: 8–16 Business Days

Phase 1 – Production (1–3 Business Days):

  • Day 1: Automated order processing
  • Day 2–3: Quality-controlled production & packaging
  • Same-day fulfillment once quality check is complete

Phase 2 – Shipping (7–14 Business Days):

  • Smart carrier selection by destination
  • Optimized routing for best delivery time
  • Real-time tracking with predictive estimates
  • Proactive updates for any delivery exceptions

Shipping Standards

Domestic (U.S.)

  • Standard: 7–13 business days | 99.2% on-time rate
  • Priority: 5–9 business days | Expedited handling
  • Express: 3–7 business days | For urgent needs
  • Same-Day Fulfillment: All orders ship within 24h of completion

International (Canada, U.K.)

  • Canada: 10–14 business days
  • United Kingdom: 10–14 business days
  • Customs pre-clearance for faster delivery
  • Signature confirmation & delivery photos

Shipping Technology

Smart Carrier Integration

  • Multi-carrier optimization for best pricing & speed
  • Automated label generation & tracking integration
  • Real-time GPS tracking and predictive ETA updates

Sustainability

  • Eco-friendly recyclable packaging
  • Climate-protected materials for safe transport

Performance Metrics

  • On-time delivery: 99.2% domestic | 97.8% international
  • Package integrity: 99.8% damage-free
  • Tracking accuracy: 99.9% real-time updates
  • Customer satisfaction: Rated 4.9/5 on delivery experience

Issue Resolution

If your package is delayed or damaged:

  1. Contact us within 48 hours
  2. Provide photos & order number
  3. We’ll investigate and resolve within 24–48 hours

Support

📧 Email: [email protected]
📍 Distribution Center: 208 Norwood St, Clanton, AL 35045, USA
🕒 Support: 24/7

We ship with precision, care, and performance — that’s the PlaynVibe promise.